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MVA / Auto Insurance Direct Billing

Car Accident & MVA Rehabilitation in Newmarket

Injured in a motor vehicle accident? Your treatment is covered through your auto insurance — and we handle the claim for you.

The days after a car accident can be overwhelming. You may be in pain, unsure what to do next, and worried about cost. Here's the reassuring part: in Ontario, physiotherapy and rehabilitation after a car accident are covered through your own auto insurance — regardless of who was at fault. At Protouch Physio & Rehab in Newmarket, we set up your claim, prepare your treatment plan, and bill your insurer directly, so you can focus entirely on healing.

Covered regardless of fault
5.0 stars · 57 Google reviews
17725 Yonge St #6, Newmarket

Your treatment is covered — regardless of fault

Ontario's auto insurance system covers medical and rehabilitation care after a collision through what are called accident benefits. This coverage applies whether or not the accident was your fault, and it typically means no out-of-pocket cost for your approved treatment. Our team prepares the required treatment plans and handles direct billing to your insurance company on your behalf.

A coordinated, multidisciplinary recovery

Protouch brings several therapies together under one roof, so your recovery plan can combine the treatments that help most. Depending on your injury, your care may include physiotherapy, massage therapy, acupuncture, chiropractic care, osteopathy, and hydrotherapy — all coordinated by a team that communicates with each other and with you.

Why it's important to start soon

After a car accident, there are time limits for reporting the collision and starting your claim, so it's best to act promptly. Beyond the paperwork, early treatment genuinely helps — it can reduce pain, speed up recovery, and lower the chance of an injury becoming a long-term problem.

Common injuries after a car accident

Some accident injuries appear right away; others take days to show up. We commonly treat:

  • Whiplash and neck pain
  • Back and spine injuries
  • Soft-tissue strains and sprains
  • Shoulder, knee, and joint injuries
  • Headaches and reduced range of motion
  • Stiffness, weakness, and pain that develops in the days after the collision

Even if your pain seems minor at first, it's worth getting assessed early — some injuries worsen if left untreated.

Why patients choose Protouch

  • 5.0-star rated with 57 Google reviews
  • Direct billing to your auto insurer — no out-of-pocket cost for approved care
  • We handle the claim paperwork and treatment plans for you
  • A full multidisciplinary team in one modern, newly renovated Newmarket clinic
  • One-on-one, evidence-based treatment focused on getting you back to normal life
Simple Process

How it works

1

Contact Us

Book online or call (905) 868-9899. Let us know it was a car accident.

2

We Open Your Claim

We gather a few details from you and your insurer and set everything up.

3

Treatment Plan Submitted

We prepare your treatment plan and submit it for approval.

4

Start Treatment

You begin treatment while we bill your insurer directly.

5

Full Recovery Support

A coordinated team supports you the whole way through to recovery.

17725 Yonge St #6, Newmarket, ON L3Y 7C1

FAQ

Frequently Asked Questions

Do I have to pay for treatment after a car accident?
In most cases, no. Treatment after a motor vehicle accident is covered through your auto insurance accident benefits, and we bill your insurer directly — so there's typically no out-of-pocket cost for approved care.
Am I covered even if the accident was my fault?
Yes. In Ontario, accident benefits cover your rehabilitation regardless of who was at fault.
Do I need a referral or a lawyer to start?
No. You can contact us directly and we'll help you open your claim and set up treatment. You don't need a lawyer to begin physiotherapy.
What if my pain didn't start until a few days after the accident?
That's common — some injuries take time to appear. It's still worth getting assessed, and your treatment can still be covered.
How soon should I come in?
As soon as you can. There are time limits for starting a claim, and earlier treatment usually leads to a better recovery.